Privacy Policy
At the [clinic], we operate this platform to deliver dedicated healthcare services across Canada. This Privacy Policy outlines our standards for collecting, utilizing, and safeguarding your personal information in compliance with regulatory requirements.
Effective Date: June 17th, 2026, 11:12 AM
Information Acquisition
We collect specific personal data necessary to facilitate your care and optimize your digital experience, including:
Identifiable and Contact Data: Full name, telephone number, email address, and scheduling details.
Clinical Data: Health-related metrics voluntarily disclosed via intake, contact, or digital booking forms.
Technical Infrastructure Data: Internet Protocol (IP) addresses, browser configurations, and device telemetry acquired via standard web operations.
How We Use Your Data
Your personal information is processed exclusively for the following operational mandates:
Securing, managing, and optimizing clinical appointments.
Facilitating direct clinical communications, scheduling reminders, and care updates.
Addressing patient inquiries and administrative requests.
Enhancing platform performance, security, and healthcare service delivery.
Electronic Communications & SMS Stewardship
Consent Framework: Supplying your mobile number establishes explicit consent to receive automated operational text messages (including scheduling confirmations, reminders, and clinical follow-ups) in compliance with Canadian Anti-Spam Legislation (CASL).
Parameters & Opt-Out: Message frequency aligns with your active engagement. Standard carrier data rates may apply. You maintain the unilateral right to revoke consent instantly by replying STOP, or to request administrative support by replying HELP.
Privacy Assurance: SMS consent data is strictly confidential and will never be shared, leased, or disclosed to third parties or corporate affiliates for promotional or marketing purposes.
Information Disclosure Protocols
the [clinic] does not monetize, sell, or rent patient data. Information disclosure is restricted strictly to:
Operational Partners: Governed service providers essential to clinic operations (including encrypted booking systems and verified SMS infrastructure providers such as CallRail) who are contractually bound to identical data protection standards.
Statutory Obligations: Competent legal authorities where mandatory under provincial or federal law.
Data Integrity & Security Safeguards
In compliance with the Personal Health Information Protection Act (PHIPA), we deploy advanced administrative, physical, and technical security controls. These measures are engineered to robustly defend your personal data against unauthorized access, systemic loss, alteration, or disclosure.
Patient Rights & Data Access
You possess distinct legal rights regarding your personal information under Canadian law, including the right to:
Formally request access to your retained personal and medical records.
Rectify, update, or amend inaccurate or incomplete personal metrics.
Withdraw consent for electronic or telephonic communications at any time.
Changes to This Privacy Policy
We may update or modify this Privacy Policy at any time to comply with applicable laws, regulations, or changes in our services.
When updates are made, the revised version will be posted on this page with an updated “Effective Date.” Continued use of our website or services after changes are posted constitutes acceptance of those changes.
Contact Us
For inquiries regarding this Privacy Policy, or to exercise your statutory data rights, please contact us at,
the [clinic]
401 Bay Street, Suite 1210, The Simpson Tower, Toronto, ON M5H 2Y4
+1 (416) 366-1710
info@theclinic-toronto.net